Remote control request has been sent Mode The remote user must wait until a local user accepts or denies the request as described in Accept or Decline the Request. Selecting No closes the dialog box without sending the request, and the user must navigate back to the Remote Control tab to display the dialog box again.Īfter initiating the request, the Mode status changes to Remote control request has been sent. Select Yes to initiate the remote control request. ![]() A Remote Control Permission dialog box is displayed. Select the Remote Control tab on the right side of the screen. ![]() Navigate to the user control device that supports remote control functionality.To initiate a remote control request from XiO Cloud: The following sections describe the procedures and work flows associated with requesting remote control access. Tap Save Changes on the top right of the screen.Ĭertain device families (such as Crestron Flex phones) require a local user to approve the remote control request before access is granted.Within the Profile tab on the right side of the screen, turn on the Enable Remote Tab toggle.Select the gear icon on the left side of the screen.Enable Remote ControlĪ global administrator must enable remote control for the XiO Cloud account before users can access the functionality. ![]() NOTE: Remote control for room-based accounts requires purchase of one SW‑XIOC‑S license per room.
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